Effective Date: December 20, 2025
Last Updated: December 20, 2025
By accessing, downloading, registering for, or using HomeSafe (the “Platform”), you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions (“Terms”).
If you do not agree, do not use the Platform.
HomeSafe is a technology platform and digital marketplace that enables users to connect with independent third-party emergency, safety, and security service providers (“Service Providers”).
HomeSafe does NOT:
Provide emergency, medical, rescue, security, or law enforcement services
Employ, supervise, train, license, vet, or control Service Providers
Guarantee service availability, response times, effectiveness, or outcomes
The Platform acts solely as an intermediary.
THE PLATFORM IS NOT A SUBSTITUTE FOR OFFICIAL EMERGENCY SERVICES.
In life-threatening or urgent situations, you must contact official emergency services directly (e.g., 911, 112, 999).
We make no representations or warranties that:
A Service Provider will respond
Assistance will arrive in time
Any situation will be resolved safely or successfully
All Service Providers are independent third parties, not employees, agents, joint venturers, or representatives of HomeSafe.
You expressly acknowledge that:
Any contract for services is between you and the Service Provider only
HomeSafe has no responsibility or control over service delivery
You agree that you will:
Provide accurate and lawful information
Use the Platform only for lawful purposes
Not misuse, abuse, or falsely request emergency services
Comply with all applicable laws and regulations
We reserve the right to suspend or terminate access at our sole discretion.
You knowingly and voluntarily assume all risks associated with:
Using the Platform
Requesting or receiving services
Delayed, failed, or incorrect responses
Actions or omissions of Service Providers or other third parties
These risks include serious bodily injury, death, emotional distress, property damage, and financial loss.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
HomeSafe, its owners, directors, officers, employees, affiliates, licensors, and partners SHALL NOT BE LIABLE for ANY DAMAGES WHATSOEVER, including but not limited to:
Death or personal injury
Property damage or loss
Emotional distress
Lost profits or economic loss
Consequential, incidental, indirect, special, or punitive damages
This limitation applies regARDLESS OF THE LEGAL THEORY, including:
Negligence
Gross negligence (where permitted)
Breach of contract
Tort
Strict liability
Failure to warn
If liability cannot be fully excluded, it shall be limited to the minimum amount required by law, and in no event exceed the total fees paid to HomeSafe in the preceding twelve (12) months, or USD $1, whichever is less.
We expressly disclaim all liability for:
Acts, omissions, misconduct, or negligence of Service Providers
Criminal acts or fraudulent behavior
Service quality, legality, licensing, or compliance
Any injury, damage, or loss arising from third-party services
All disputes must be resolved directly with the Service Provider.
The Platform is provided “AS IS” and “AS AVAILABLE.”
We make NO WARRANTIES, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Accuracy or reliability
Availability or uptime
Non-infringement
You agree to defend, indemnify, and hold harmless HomeSafe from any and all claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from:
Your use of the Platform
Your interaction with Service Providers
Any violation of these Terms
Any injury, loss, or damage caused by you or on your behalf
All payments are processed by third-party payment processors.
We do not store full payment information and disclaim liability for payment errors, failures, or disputes.
Fees are non-refundable, except where required by law.
We may suspend or terminate your access at any time, without notice or liability, for any reason, including suspected misuse or legal risk.
Your use of the Platform is also governed by our Privacy Policy, which is incorporated by reference.
These Terms shall be governed exclusively by the laws of Nigeria, without regard to conflict-of-law rules.
You agree that all disputes shall be resolved exclusively in the courts located in that jurisdiction, unless otherwise required by law.
To the extent permitted by law:
All disputes shall be resolved by binding arbitration
You waive the right to participate in class actions or representative claims
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and HomeSafe and supersede all prior agreements or understandings.
User can delete their account from the app or request account deletion by sending us an email or through in-app chat or customer support tickets.
For legal inquiries:
Email: support @ livesmartcity.com
